Personal Data Protection Policy

CUSCO INKAICO TRAVEL AGENCY is committed to protecting your privacy. This Privacy Policy explains how CUSCO INKAICO TRAVEL AGENCY collects, uses, and discloses your personal information.
This Privacy Policy applies to our website, CUSCO INKAICO TRAVEL AGENCY, and its associated subdomains (collectively, our “Service”) along with our application, CUSCO INKAICO TRAVEL AGENCY. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

DEFINITIONS AND KEY TERMS

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you, such as your language preference or login information.

Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CUSCO INKAICO TRAVEL AGENCY, which is responsible for your information under this Privacy Policy.

Platform: CUSCO INKAICO TRAVEL AGENCY’ public-facing website, web application, or digital application.

Country: where CUSCO INKAICO TRAVEL AGENCY is located or the owners/founders of CUSCO INKAICO TRAVEL AGENCY are based. In this case, it is CUSCO INKAICO TRAVEL AGENCY.

Client: refers to the company, organization, or person who registers to use the CUSCO INKAICO TRAVEL AGENCY Service to manage relationships with their consumers or service users.
Device: any internet-connected device, such as a phone, tablet, computer, or any other device that can be used to visit CUSCO INKAICO TRAVEL AGENCY and use the services.

IP Address: every internet-connected device is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.

Personnel: refers to individuals employed by CUSCO INKAICO TRAVEL AGENCY or are under contract to perform a service on behalf of one of the parties.

Personal Data: any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification of a natural person.

Service: refers to the service provided by CUSCO INKAICO TRAVEL AGENCY as described in the relevant terms (if available) and on this platform.

Third Parties: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you.

Website: the CUSCO INKAICO TRAVEL AGENCY website that can be accessed through this URL: CUSCO INKAICO TRAVEL AGENCY

You: a person or entity who is registered with CUSCO INKAICO TRAVEL AGENCY to use the Services.

INFORMATION AUTOMATICALLY COLLECTED

There is certain information such as your Internet Protocol (IP) address and/or browser and device characteristics that are automatically collected when you visit our platform. This information is used to connect your computer to the internet. Other information automatically collected may include login, email address, password, computer and connection information such as browser type and version, time zone setting, operating system and platform, purchase history (sometimes we add similar information from other users), complete Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, parts of the site you viewed or searched for, and the phone number used to call our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data in certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use, or browse the platform. This information does not reveal your specific identity (like your name or contact information) but may include usage and device information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our information, and other technical information. This information is primarily needed to maintain the security and operation of our platform and for our internal analytics and reporting purposes.

HOW DO WE USE THE INFORMATION WE COLLECT?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us better respond to your individual needs)
To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)
To enhance customer service (your information helps us effectively respond to your customer service requests and support needs)
To process transactions
To administer a contest, promotion, survey, or other site feature
To send periodic emails

WHEN DOES CUSCO INKAICO TRAVEL AGENCY USE THIRD-PARTY END USER INFORMATION?

CUSCO INKAICO TRAVEL AGENCY will collect end user data necessary to provide the services of CUSCO INKAICO TRAVEL AGENCY to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information social media websites make public by visiting those websites and changing your privacy settings.

WHEN DOES CUSCO INKAICO TRAVEL AGENCY USE THIRD-PARTY CUSTOMER INFORMATION?

We receive information from third parties when you communicate with us. For example, when you submit your email address to express interest in becoming a CUSCO INKAICO TRAVEL AGENCY customer, we receive information from a third party that provides automated fraud detection services to CUSCO INKAICO TRAVEL AGENCY. Occasionally, we also collect information made publicly available on social media websites. You can control the amount of information social media websites make public by visiting those websites and changing your privacy settings.

DO WE SHARE THE INFORMATION WE COLLECT WITH THIRD PARTIES?

We may share both personal and non-personal information we collect with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may hire trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storage and management of databases, email administration, marketing storage, credit card processing, product order service and fulfillment for products and services that you may purchase through the platform. We are likely to share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technological data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, investigations, and reports to us and our advertisers.

We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties, as we consider, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

WHERE AND WHEN IS CUSTOMER AND END USER INFORMATION COLLECTED?

CUSCO INKAICO TRAVEL AGENCY will collect the personal information that you provide to us. We may also receive personal information about you from third parties as described above.

COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

CUSCO INKAICO TRAVEL AGENCY is incorporated in [country]. The information collected through our website, through direct interactions with you, or through our help services may be transferred from time to time to our offices or personnel, or to third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have general laws governing the use and transfer of such data. To the extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

IS THE INFORMATION COLLECTED THROUGH THE CUSCO INKAICO TRAVEL AGENCY SERVICE SECURE?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither individuals nor security systems are infallible, including encryption systems. Additionally, individuals may engage in intentional misconduct, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

CAN I UPDATE OR CORRECT MY INFORMATION?

The rights you have to request updates or corrections to the information collected by CUSCO INKAICO TRAVEL AGENCY depend on your relationship with CUSCO INKAICO TRAVEL AGENCY. Staff may update or correct your information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding the communications and other information you receive from us, or (3) delete the personally identifiable information held about you in our system (subject to the following paragraph) by canceling your account. Such updates, corrections, changes, and deletions will not have any effect on other information that we hold or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times. You should be aware that it is technologically impossible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that there may be a copy of your information in a form that cannot be deleted and that will be difficult or impossible for us to locate. Immediately after receiving your request, all personal information stored in the databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically feasible. If you are an end user and wish to update, delete, or receive any information we have about you, you can do so by contacting the organization you are a customer of.

BUSINESS SALE

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of CUSCO INKAICO TRAVEL AGENCY or any of its corporate affiliates (as defined in this document), or the portion of CUSCO INKAICO TRAVEL AGENCY or any of its corporate affiliates with which the Service is associated, or in the event we discontinue our business or file or have filed against us a petition for bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

AFFILIATES

We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with CUSCO INKAICO TRAVEL AGENCY, whether by ownership or otherwise. Any information related to you that we provide to our corporate affiliates will be treated by such corporate affiliates in accordance with the terms of this privacy policy.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your information only as long as we need it to provide you with CUSCO INKAICO TRAVEL AGENCY and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf. When we no longer need to use your information and it is not necessary for us to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or de-identify it so that we cannot identify you.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, finances, etc.) will not be stored on our servers. However, we cannot guarantee the absolute security of the information you transmit to CUSCO INKAICO TRAVEL AGENCY or ensure that your information on the service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

GOVERNING LAW

This Privacy Policy is governed by the laws of [insert country name] without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in relation to any action or dispute arising out of or in connection with this Privacy Policy or its subject matter, except for those individuals who may have rights to make claims under the Privacy Shield or Swiss-U.S. Privacy Shield Frameworks. The laws of [insert country name], excluding its conflicts of laws, shall govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws. By using CUSCO INKAICO TRAVEL AGENCY or directly communicating with us, it signifies that you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or after posting changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

YOUR CONSENT

We have updated our Privacy Policy to provide you with full transparency about what is set forth when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby agree to our Privacy Policy and accept its terms.

LINKS TO OTHER WEBSITES

This Privacy Policy applies only to the Services. The Services may contain links to other websites that CUSCO INKAICO TRAVEL AGENCY does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

COOKIES

CUSCO INKAICO TRAVEL AGENCY uses “cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for your use. However, without these cookies, certain features, such as videos, may not be available or you may be prompted to enter your login credentials each time you visit the platform since we would not be able to remember that you had previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all. We never place personally identifiable information in cookies.

CHANGES TO OUR PRIVACY POLICY

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless required by law, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

THIRD-PARTY SERVICES

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that CUSCO INKAICO TRAVEL AGENCY shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. CUSCO INKAICO TRAVEL AGENCY does not assume or have any obligation or liability to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to such services are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

FACEBOOK PIXEL

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Ensure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is stored in accordance with its Privacy Policy.

INFORMATION ABOUT THE GENERAL DATA PROTECTION REGULATION (GDPR)

We may collect and use information about you if you are in the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we keep it protected from replication or misuse.

WHAT IS GDPR?

GDPR is a privacy and data protection law across the EU that regulates how companies protect data of EU residents and enhances the control that EU residents have over their personal data.

WHAT ARE PERSONAL DATA?

Any data relating to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnic origin. Data protection principles include requirements such as:

Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
Personal data should only be collected for a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
Personal data should not be kept for longer than necessary to fulfill its purpose. Individuals covered by GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted, or moved to another organization.

WHY IS GDPR IMPORTANT?

GDPR adds some new requirements regarding how companies must protect the personal data of the individuals they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At CUSCO INKAICO TRAVEL AGENCY, we firmly believe that the privacy of your data is very important, and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

INDIVIDUAL RIGHTS OF THE DATA SUBJECT: ACCESS, PORTABILITY, AND DATA ERASURE
We are committed to helping our customers comply with the data subject rights requirements of GDPR. CUSCO INKAICO TRAVEL AGENCY processes or stores all personal data in providers that comply with DPA and have been thoroughly reviewed. We store all conversations and personal data for a maximum of 6 years unless your account is deleted. In which case, we will delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We are aware that if you work with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as self-service from the beginning and have always provided you with access to your data and your customers’ data. Our customer support team is here to answer any questions you may have about working with the API.

CALIFORNIA RESIDENTS

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.

We are also required to provide information about the rights California residents have under California law. You have the following rights:

Right to Know and Access. You may submit a verifiable request for information regarding: (1) the categories of personal information we collect, use, or share; (2) the purposes for which we collect or use categories of personal information; (3) the categories of sources from which we collect personal information; and (4) the specific pieces of personal information we have collected about you.
Right to Non-Discrimination. We will not discriminate against you if you exercise your privacy rights.
Right to Delete. You may submit a verifiable request to close your account, and we will delete the personal information about you that we have collected.
Right to Opt-Out of Sale. You may submit a request to opt-out of the sale of your personal information.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

CONTÁCTENOS

Feel free to contact us if you have any questions:

CUSCO INKAICO TRAVEL AGENCY:

info@cuscoinkaico.com
+51 910 522 325